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Home > EU IT ServiceDesk > General Guide's / Other > MS Office Suite > Guide | How to Rebuild the Outlook Index to Solve No Search Result Issues
Guide | How to Rebuild the Outlook Index to Solve No Search Result Issues
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  1. Navigate to the Outlook Desktop application and open it
  2. Once open, navigate to “File” in the top left corner
  3. Here, click on the “Options” button on the left hand side
  4. From here a menu should appear, in this menu open the “Search” tab, the 6th option down.
  5. In here find the “Sources” option and click on the “Indexing options” box
  6. This will present the following window
  7. On this window, select Microsoft outlook, then click on the “Advanced “ option
  8. Next you will need to enter admin credentials, if you don’t have these then contact the helpdesk at [email protected] or you can use Heimdal (Use guide if you need)
  9. The following window will appear
  10. Select “Rebuild” under the “Troubleshooting” tab
  11. This may take days to rebuild depending on your mailbox size
  12. Congratulations you have rebuilt your index
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