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Home > EU IT ServiceDesk > Sales, Hatchery and Planning System (SHAPS) > Guide | Printers not Showing up in SHAPS
Guide | Printers not Showing up in SHAPS
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Close user’s remoteapp connection on server/with close remoteapp desktop icon

Log on to Rahost1 and Rahost2

C:\users\*user that is trying to access printers*\appdata\roaming

Should be a text doc called myprinter.txt

Delete it on both servers

Then open shaps again, this should create a new txt doc with new printer. Therefore enabling access in shaps

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