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Home > EU IT ServiceDesk > General Guide's / Other > Networking > GUIDE | How to Ensure a Device is Connected to AVIAGEN Group WIFI
GUIDE | How to Ensure a Device is Connected to AVIAGEN Group WIFI
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  • Sometimes, tablets can forget the WIFI network hey should be connected to
  • This leads to difficulties such as falling behind on updates or IT assuming the device is no longer in use.
  • You can check if a device is connected to WIFI by doing the following

 

  1. Navigate to the bottom right of the device screen, click on the following button, the icon may looks lightly different per device.

    • Figure 1 - Windows 11

    • Figure 2 - Windows 10
  2. When clicked, you should see one of the two following screens

    • Figure 3 - Windows 11

    • Figure 4 - Windows 10
  3. From here, select "Aviagen Group WIFI" network
  4. Now that you have found this, right click on it, if you are on a tablet touch screen, press down and hold until the following menu appears
  5. On this menu, select “Forget”
  6. Now that we have removed the old login we need to add the new login
  7. Again navigate to the “Aviagen Group WIFI” network in the menu
  8. Now click on it, and then click “Connect”
  9. You may see the following screen, select “Continue”
  10. After this you may see a “Connected Successfully” screen if that is the case, congratulations you are complete. This is not always the case (See Step 11)
  11. You may instead see a prompt to login.
  12. If you do, enter your devices username and password
    • On farm tablets your username will be as follows
      • Selection Team Tablet – “seltab”
      • Rear Tablet – “reartab”
      • Service Team Tablet – “sertab”
      • Barnton Tablet – “bttab”
    • The password will be the relevant tablet password, please note, these have recently changed, ensure you are using the correct new password.
    • You can verify that the network connection is functional by running a quick google search.
  13. If you are still experiencing issues please contact [email protected] and specify you are having difficulty connecting a device to the Group WIFI network

 

 

 

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